FAQs

What currency are the prices on the site in?
All prices are in GBP.

What payment methods are accepted at BirdysnBogeys?
Accepted payment methods are American Express, Master card, Visa, Apple Pay, Google Pay, Shop Pay, Maestro, discover, and Diners Club.

What are the delivery fees?

We offer only two types of shipping:

• Pre-Paid Shipping for 1st Class Royal Mail 24 Tracked.
• Pre-Paid Shipping for 1st Class Royal Mail (Letter). (This shipping method is only used for our Ball Markers)
• On rare occasions we may use other couriers such as UPS, DHL, FedEx to fulfil your order.

How long does it take for my order to arrive?
It usually takes 3-5 business days to deliver after order confirmation.

How can I make a refund?
Yes, you can get a refund within 14 days of purchasing the item. Please note that you must comply with our return policies to issue a refund. You can also contact us at info@birdysnbogeys.com for your general queries.

What is your return policy?
We offer a 100% money-back guarantee if you return the defective item within 14 days. Please note that any object must meet our conditions to meet the return criteria. Please visit our return policy page for a better understanding.

How can customers return products?
By mail

How much is the restocking fee?
We do not charge a restocking fee on returns.

How much is the return shipping fee?
If the product is faulty, we will refund the shipping amount (amount agreed on during refund confirmation conversation).

If the product isn't faulty and you simply would like a refund/ no longer want the product, you (the customer) will be required to cover the cost.

The conditions of the product that we allow returns ?
New

If you have any questions, send us a message to our email address info@birdysnbogeys.com

Contact Info